Account and data deletion request
How to request deletion of your withtask account and related data.
1. What happens when you delete your account?
When you request account deletion, you are logged out immediately, and after a 7-day grace period your account and related data are permanently deleted. Logging back in within the grace period cancels the deletion. If you own any teams, those teams and their data are deleted along with your account, so to keep a team, transfer ownership to another member before deleting.
2. Delete directly in the app (recommended)
If you can log in, requesting deletion directly in the app is the fastest way.
- Log in to withtask.
- Open the Settings screen.
- Open Support.
- Tap Delete account and confirm by entering the email you signed up with, following the prompts.
3. When you can’t access the app
If you can’t log in and therefore can’t delete directly in the app, please request deletion at the contact below. To verify your identity, include the email address you signed up with, and we’ll process it without delay after confirmation.
4. Data that is deleted and data that is retained
The following information is destroyed upon deletion.
- Account information (email, name, password) and profile (photo, username, time zone)
- Teams you own and their tasks, schedules, reminders, and attached images
- Login sessions and push notification tokens
However, information that must be retained under applicable law is kept for the period that law requires, and deletion of data accumulated by third parties (analytics tools, notification schedulers, etc.) follows each provider’s policy. For details on how personal data is collected, used, and stored, please see the Privacy Policy.